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A Message To Our Friends, Partners, And Community About COVID-19
3 min read
UniformMarketMarch 17, 2020
We hope you and your loved ones are safe during this unprecedented time. The Uniform Market Team has been closely monitoring the news around the COVID-19 (coronavirus) outbreak around the world and we wanted to inform our customers and community that we’re taking additional measures to ensure the health of our partners, customers, and community while minimizing negative impacts on your business.
These temporary measures include:
All Uniform market global offices will remain open at a capacity to maintain the needed service and support levels.
We have put systems and procedures in place to allow our employees to work remotely. This will help reduce the risk of our employees while maintaining the level of support our customers expect.
We’re educating our staff on disinfecting procedures throughout our facilities.
We’re geographically located in two places including Evanston, IL and Hyderabad, India.
Fortunately, we can operate 100% of our technical services and platforms remotely in both locations. We can also easily maintain the network infrastructure that supports your websites and provide expert-level customer support whenever needed. We got you covered!
As the COVID-19 pandemic continues to spread, we will keep our customers, partners, and community updated on any relevant information via our customer portal, partner portal, slack channels, and email. Should any of your websites or projects become impacted, we will proactively communicate directly with your company and work to devise a solution.
We also have a solid business continuity plan and we are embracing the guidelines for social distancing without interruption of service to our customers. To help all of our businesses during this difficult time, we are offering 50% off on all programming hours if purchased now. We also can help our customers if they have resource shortages for their technical needs.
Please reach out to us with any questions or concerns you may have. Uniform Market truly appreciates your trust and is 100% committed to ensure excellent service level and support to our customers and partners around the world. We will stay tuned and continue to follow the guidance of global and local authorities regarding the spread of the virus.
Thank you for being part of the Uniform Market community and we hope you and your loved ones are safe.